We’re always here
IntelliSuite provides 24/7/365 help desk support to our Managed Services clients. Our help desk is maintained by level II or higher engineers, which means your concerns will be addressed immediately rather than deferred. Another difference you may experience with our help desk is that it is ALWAYS answered by a live person.
We care about our clients
At IntelliSuite, we pride ourselves on doing what is right for our clients. Our philosophy is very simple; never sacrifice long term relationships and reputation for short term gain. With over a decade of experience providing Information Technology solutions to companies with 5 to 10,000 employees; we realize that doing a good job for a fair price continues to pay dividend over time.
We make it simple
IntelliSuite sales people and engineers have the ability to convey technical terms and procedures to non-technical people. As one of our clients stated, IntelliSuite knows how to speak “non-tech”. We understand that not everyone can relate to much of the technical jargon used in the IT community. Therefore, we make an extra effort to communicate in terms that can be universally understood to allow our clients to gain an in depth understanding of our solutions and processes.
We make it affordable
We understand that you, the health care provider, must remain profitable just like any other meaningful business. Therefore, we have created support programs that keep your organization's financial health in mind. Since one of the IT challenges in health care is the cost of support, our IT support program is structured as your dedicated IT department, at the fraction of the cost of one IT professional.
Proactive management approach
Many years ago, our President, Peter Ayedun, realized that by the time we received a call for support, it was too late. It was at that point that Peter developed a solution to proactively maintain and monitor our client’s networks to foresee and prevent issues before they occurred. We quickly learned that the majority of IT issues can be avoided through proactive maintenance.
We only hire the best
IntelliSuite focuses on obtaining the best people available. We do this through a generous benefits package, ongoing training, and maintaining a positive work environment. We nurture our people to be passionate and proud of their work. Customer service as well as technical knowledge is fostered from the first day a new employee walks through our doors.
Bottom line driven
IntelliSuite is committed to helping our clients understand the important relationships between the proper application of information technology and related cost savings. Our most satisfied clients are those that equally agree that the proper application of information technology is strategic to their business success.
In conclusion
At IntelliSuite, we are obsessed with satisfying our clients - this is why we exist. Every employee in our organization has and will go the extra mile to keep our clients happy. We come to work, every day, knowing that our company is truly making a difference for many of our clients throughout the United States. To learn more about what IntelliSuite can do for you, please call us at 877-843-5777 or use our contact form. Let us help you succeed today.