We believe that the strongest validation of the services we provide can only come from our Customers. Here’s what our customers are saying about us:
We called IntelliSuite on a Sunday for assistance with a Citrix issue. The fact that Chris would call us back on a Sunday and get to work immediately, we were absolutely thrilled. We’ve worked with other Citrix Partners in the past, but this was the reason we decided to go with IntelliSuite on our project, and we have been very happy.
– Kevin A
Technical Support Specialist
Finding the right company to assist us with our Citrix upgrade was our biggest concern. The trickiest part was trusting a company that we hadn’t worked with before on a project so important to our business, it was essentially a cold call that we made to you. We appreciate that you took our call, and got working right away to help us with our Citrix project. Chris worked very well with our team, and our project went as well as it possibly could have. Everything is working very well now, and all of our questions were answered. There will be times when we need updating again and I’ll definitely give you a call. We are so glad we found IntelliSuite, I just wish we could have found you sooner!
– Connie K
Chief Information Officer
Clearwater Cardiovascular Consultants
“Intellisuite has played a crucial role in the development of our IT infrastructure here at Family Practice Associates of Lexington. They currently manage our backups and 24 hour monitoring of our systems. As the sole IT person for a practice of 14 providers, I also find it extremely helpful to have an extra set of eyes and hands when times get busy. When I have new ideas or need to make changes, they are always there to lend a hand and help make sure that we do things right the first time around. Having Intellisuite to back me up empowers me to administer our technology in ways that empower our staff to move forward and be more efficient at their jobs.”
– Sean Brown, MCITP, MCSA, MCTS
Information Technology Coordinator
Family Practice Associates of Lexington
“Intellisuite takes the burden out of calling multiple vendors to diagnosis and correct problems or issues. Even if we’re not sure which program is the problem, Intellisuite will make the calls to each vendor/company involved to narrow down the problem, then work with the appropriate vendor to correct it. “We no longer have the “finger pointing” between vendors we had before when trying to solve program-related problems. Intellisuite concentrates on fixing problems regardless of where they originated.”
– Peg N.
Health Systems Coordinator
Louisville Orthopaedic Clinic
“We began using Intellisuite Technologies in December 2012. Our office had been debating whether it was time to make a change from the smaller IT company we had been using for years, to a larger, more capable company. Unfortunately, we did not make that decision fast enough. We experienced something no office should ever have to experience; a double hard-drive failure and a back-up which was offline. We initially thought we lost 12 years of medical information; you cannot imagine the devastation.
“However, we called Intellisuite for advice and with their knowledge, persistence and dedication we were able to recover all of our information! They saved the day for us then and continue to provide us with excellent customer service and a peace-of-mind we thought we would never feel again.”
– Martina D. MHA, CMPE
Pediatric & Adolescent Associates, PSC
“We are so lucky that IntelliSuite was recommended to us when we changed our EMR and needed a new network designed. Our network is very reliable, and the help desk is accessible for our Doctors 24/7. This is the most important thing. Everyone we talk to is very nice, and they speak to us in a way we can understand, while making sure our issues are resolved quickly. I can’t say enough good things about our experience with IntelliSuite.”
– Joanna N.
“I have done two Citrix Upgrades with Intellisuite. Chris Fredrick and his team did a complete upgrade of all 21 Citrix servers, Netscalers and Citrix Receiver. Not only was it done quickly, it was done correctly. I wouldn’t trust anyone else with my Citrix Farm.
“I have also entrusted Intellisuite to monitor all of my servers. The early notifications of problems have saved me from critical downtime periods.”
– Craig C.
Director of IT
“IntelliSuite has been extremely attentive to our needs. They are prompt, friendly, helpful, and respond to our requests in a timely manner. I know that whatever issue we may have, they will go above and beyond to find a solution. It is great to have someone we can call at a moments notice.”
– Marjorie S.
Wills Animal Hospital
“We reached out to IntelliSuite after our current IT vendor failed to provide proper backup services and server maintenance resulting in a major hard drive failure. Unfortunately for our company the data was not recoverable, we were devastated.
“I called IntelliSuite as they are very active with the MGMA local and state chapters, and I was very impressed with their knowledge and expertise. After a thorough assessment of our hardware and software, they worked closely with AllScripts to get our EHR system and network up and running very quickly, getting us back in business.
“IntelliSuite has been our Managed IT Service provider ever since, and they are a very responsive, knowledgeable and competent IT Partner. I would recommend them to anyone.”
– Terri C. CMPE, CMCO
Endocrine & Diabetes Associates, PSC
“We have been using IntelliSuite for many years and I recommend them to everyone. They helped us every step of the way through changing our EMR system, and I completely trust their Engineers. I know the guys on the help desk on a first name basis, and they are efficient, timely, and work with me until my problem is solved. IntelliSuite knows our system well, and I know I can count on them for all of our IT needs.”
– Mary B.
Senior Vice President
Partners in Internal Medicine
“We have done business with Intellisuite Technologies since 2008. We would recommend them to friends and business associates. Intellisuite is all the tech support we need; they have brought us from old dated technology to the latest in modern technology. Anytime we have issues we call Intellisuite Help Desk 24/7 or customer service if we need advice on new hardware or software.”
– Terry J.
Total Packaging of KY INC