Managed IT Services
Fast, Reliable IT Support that Increases Business Productivity
IntelliSuite IT solutions has been providing Managed IT Services to businesses for 20 years. By designing and deploying business networks that improve efficiency, increase productivity and drive business growth, we help our clients leverage technology to achieve their business goals
Our process driven approach to IT Infrastructure Management is what sets us apart, allowing us to reduce network variability and increases user satisfaction. By continuously scanning the environment, we identify unusual activity and respond before network or security threats can impact performance. We listen first, then we strategically align Information Technology and Business Strategy to help our customers grow.
Managed IT Services and IT Outsourcing
Managed IT Services provides all-inclusive IT Support to businesses. We function as an extension of our customer’s company, managing the IT Infrastructure, integrating world class security and supporting end-users with our 24/7 IT helpdesk. Businesses that want to augment their existing IT Staff, we offer a full range of IT Outsourcing Services to handle the tasks that will free up the internal IT team and allow them to focus on growing the business. Our IT Services include:
IT Helpdesk Available 24/7
- IT Professionals that respond quickly
- Experienced Level II and Level III Engineers
- Help Desk Staff 100% US Based
- Remote and Onsite Support Available
- Comprehensive On-boarding Process corrects network issues and provides documentation necessary to manage your network.
- Central command center equipped with advanced troubleshooting software to identify and resolve issues fast
Network Security You Can Rely On
- Advanced Network Monitoring
- Wifi Monitoring
- Managed Firewall Services
- Automated Patch Management
- Integrated Anti-Virus
- Malware/Virus Detection and Remediation
- Wireless Network Management
- End User Security Training
- Compliance and Security Risk Analysis Services
- Network Consulting Services
- Microsoft Consulting Services
- Citrix Consulting Services
- Network Design and Implementation
- CIO Services
- Registration , Support and Warranty Services
- Management of Hardware & Software changes
- Licensing & Renewal Strategy & Review
Data Backup and Disaster Recovery
- Daily Verification of Backups
- Quarterly Test Restores to assure data integrity
- On Premise and Cloud Image Backup Services
- Offsite Backup Replication Services
- Fast Restore of Individual Files or Entire Servers
- Disaster Recovery Services
- Scheduled Backups Customized to your Requirements
- We partner with DATTO, Dell and Acronis
- Cloud Server Hosting
- Cloud Application Hosting
- Platform as a Service
- VDI Cloud Hosted Desktops
- Desktop as a Service
- Cloud Backup
- Disaster Recovery and Business Continuity
- TruGrid Secure Remote Access
Here’s what our Managed IT Service Customers have to say about us:
IntelliSuite is our first phone call for any IT issues, ideas, or questions. We consider them an extension of our team at HOH and a true business partner. Their people and services are driving improved performance internally for our employees and externally for our customers.
“Intellisuite has played a crucial role in the development of our IT infrastructure here at Family Practice Associates of Lexington. They currently manage our backups and 24 hour monitoring of our systems. As the sole IT person for a practice of 14 providers, I also find it extremely helpful to have an extra set of eyes and hands when times get busy. When I have new ideas or need to make changes, they are always there to lend a hand and help make sure that we do things right the first time around. Having Intellisuite to back me up empowers me to administer our technology in ways that empower our staff to move forward and be more efficient at their jobs.”
Intellisuite is always there for not only me but anybody in the organization. It’s great to have a person always answer the phone. I can rest easy at night knowing that I have someone that will be able to solve any issue that may arise.
“We reached out to IntelliSuite after our old IT vendor failed to provide proper backup services and server maintenance resulting in a major hard drive failure. Unfortunately for our company the data was not recoverable, we were devastated.
“I called IntelliSuite as they are very active with the MGMA local and state chapters, and I was very impressed with their knowledge and expertise. After a thorough assessment of our hardware and software, they worked closely with AllScripts to get our EHR system and network up and running very quickly, getting us back in business.
“IntelliSuite has been our Managed IT Service provider ever since, and they are a very responsive, knowledgeable and competent IT Partner. I would recommend them to anyone.”
I think your customer service is at the top of the list. From the first call with Laura to the resolution usually with Chad. Even when the problem we’re having is due to another vendor, Intellisuite gets involved and often takes the lead to help resolve it.