Citrix MetaFrame Presentation Server Implementation

IntelliSuite leverages Citrix to create a secure mobile workplace for a medical practice needing remote access to patient records.

Healthcare Citrix MetaFrame Citrix Secure Gateway HIPAA Remote Access

Family Practice Associates, Lexington, KY — 9 physicians and 35 employees across two facilities

The Challenge

The nine physicians of Family Practice Associates and their 35 employees provide healthcare services to patients at two facilities, and needed to ensure that all patient records are accessible to authorized personnel regardless of location — without compromising HIPAA compliance.

The Solution

IntelliSuite virtualized the practice's applications with Citrix MetaFrame Presentation Server and wrapped them in secure gateway, firewall, and managed services layers.

Deployed Citrix MetaFrame Presentation Server for application virtualization
Virtualized all of the practice's computer programs so they can be reached from any device, in any location
Implemented the AllScripts Impact MD EMR solution
Deployed Citrix Secure Gateway Services for encryption and authentication
Configured Citrix Web Interface as the remote access portal
Integrated a SonicWall firewall for network perimeter security
Established a managed IT services platform for proactive system monitoring
Provided 24/7/365 help desk support to the employees and physicians

The Results

Secure remote access to patient records from any location — office or home
HIPAA-compliant infrastructure meeting regulatory requirements
Improved operational efficiency through the virtualized environment
Continuous network monitoring and threat prevention
Uninterrupted business operations through proactive issue resolution

Technologies Used

Citrix MetaFrame Presentation Server
Citrix Secure Gateway Services
Citrix Web Interface
AllScripts Impact MD (EMR)
SonicWall Firewall
IntelliSuite Managed IT Services Platform